Project & Program Management IV

What this Job Entails

The Project & Program Management IV role is responsible for planning and coordinating all aspects of internal information, system-specific projects from initiation to delivery. Projects often involve network, server, or software implementation and upgrades, and PC deployment. The role coordinates work performed by IT staff and internal customers/partners by defining project requirements, performing feasibility and needs/impact assessments. The role develops detailed project plans and manages all implementation processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints. Projects may vary in number, size and complexity.

Scope

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Uses professional concepts and company objectives to resolve complex issues in creative and effective ways

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Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors

Your Roles and Responsibilities

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Manage multiple, complex, cross-functional and technical projects.

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Partner with functional teams during initiation, plan, design, procurement, deployment, and post deployment phases.

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Responsible for managing/tracking program milestones, timeline, and overall deliverables.

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Lead creation and maintenance of comprehensive project documentation including schedules, reviews, process documents, risk analysis, etc.

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Take a leadership role in defining project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.

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Participate in driving project lifecycle milestones from concept commit through project closure and advocate change management.

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Use metrics and KPIs to measure project performance using appropriate tools and techniques, and provide regular status updates.

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Responsible for internal process improvements; remove gaps, across multiple teams and functions.

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Ensure risks are accounted for and provide risk mitigation strategies.

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Primary project point of contact for vendor partners and internal stakeholders.

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Coordinate and manage regularly scheduled meetings with core teams.

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Evaluate post project results against metrics; recommend or implement changes to improve delivery practices/processes.

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Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

Required Qualifications/Skills

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Bachelor’s degree (B.S/B.A) from four-college or university and 8+ years’ related experience and/or training; or equivalent combination of education and experience

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Networks with key contacts outside own area of expertise

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Determines methods and procedures on new assignments and may coordinate activities of other personnel

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Experience working with project management teams, resolving conflict, and meeting schedule timelines

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Excellent communication skills (verbal, written, documentation)

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Ability to work on multiple projects and assignments concurrently

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Self-starter who is able to quickly learn new tools and gain familiarity with new processes and technologies with minimal assistance

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In-depth experience creating spreadsheets, presentation material, and project/process documentation

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Strong observational and analytical skills, including: ability to collect, organize, analyze and disseminate significant amounts of information, strong attention to detail and accuracy, ability to track and report metrics, and manage risks

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Proven ability to collaborate with stakeholders and communicate project updates to client executives.

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Various certifications

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Change management knowledge

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Familiarity with various project management methodologies

Preferred Qualifications

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Physical Demand & Work Environment

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Must have the ability to perform office-related tasks which may include prolonged sitting or standing

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Must have the ability to move from place to place within an office environment

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Must be able to use a computer

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Must have the ability to communicate effectively

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Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers