Compliance, Training & Security Administrator

About Our Job

With competitive pay, great benefits, and opportunities to serve the community, working for the City and County of Denver means working with purpose. Join the Denver Human Services team and help create an environment where employees and clients can access services safely.

What We Offer

The City and County of Denver offers competitive pay commensurate with education and experience. New hires are typically brought into the organization between $68,773 and $80,000 per year.

Benefits for full-time employees include, but are not limited to:

• A lifelong monthly pension after vesting with five years of service
• A 457(b) retirement plan
• 140 hours of paid time off earned during the first year
• 12 paid holidays, one personal holiday, one Wellness Day, and one volunteer day per year
• Medical, dental, and vision plans effective within one month of the start date

Location and Schedule

This is a full-time, on-site position with a regular Monday through Friday schedule. The position works across various Denver Human Services locations.

The selected candidate will participate in the DHS Duty Officer rotation and must be available to respond to incidents and operational needs outside regular business hours when assigned. This may include evenings, overnights, weekends, and holidays. Work hours may also vary based on operational needs.

Who We Are and What You’ll Do

At Denver Human Services (DHS), we envision a healthy community where people are connected, supported, safe, and well. One in three people in Denver turn to DHS for support at all stages of life. Our employees help children, older adults, families, and individuals navigating social and economic pressures by connecting them with services and experts who support their well-being.

The Facilities, Safety & Security Division is seeking a Compliance Training & Security Administrator to help coordinate contracted security operations across DHS facilities. This position monitors vendor performance and contract compliance, develops practical security and de-escalation training, reviews incidents and operational trends, and works with DHS teams and security partners to improve safety while maintaining access to services. The position reports to the Security Operations Administrator II.

Essential Duties and Responsibilities

• Provide day-to-day operational coordination and guidance to contracted security personnel under the direction of the Security Operations Administrator II. Communicate with vendor leadership and DHS staff about ongoing and emerging security issues.

• Review contracted security vendor invoices, shift logs, billing statements, and related expenditures for accuracy, compliance with contract requirements, and alignment with approved staffing allocations.

• Develop, coordinate, and deliver security, de-escalation, situational awareness, and compliance training for DHS staff and contracted security personnel. Assess whether training is understood and applied in daily operations.

• Monitor facility security operations for compliance with contract requirements, post orders, DHS policies, and operational expectations. Document findings, work with vendor leadership on corrective actions, and verify follow-through.

• Conduct preliminary security incident reviews and investigations. Document findings, prepare after-action reports, coordinate follow-up actions, and elevate significant incidents and recommendations to the Security Operations Administrator II.

• Analyze incident data, operational trends, vendor performance measures, and compliance findings. Prepare reports and recommendations that identify emerging risks and support improvements to the DHS security program.

• Coordinate routine facility security assessments. Assist with developing, implementing, and reviewing security policies, standard operating procedures, post orders, emergency response protocols, and other operational guidance.

• Build effective working relationships with DHS staff, contracted security leadership, law enforcement agencies, City departments, and other partners to support coordinated security operations.

• When delegated by the Security Operations Administrator II, perform assigned lead or supervisory functions. These may include work planning, instruction and training, work review, performance management, addressing employee concerns, and supporting personnel actions. The position may assume designated supervisory responsibilities during the Security Operations Administrator II’s absence.

• Participate in the DHS Duty Officer rotation and provide after-hours support for incidents, emergencies, and operational issues requiring departmental coordination or escalation.

• Complete and maintain the screening, training, and acknowledgments required for authorized access to Criminal Justice Information Services (CJIS) information and Federal Tax Information (FTI), as applicable to the position’s assigned duties.

• During a citywide emergency declared by the Mayor, employees may be redeployed within DHS or another City agency to support essential City functions.

• Perform other related duties as assigned.

What You’ll Bring

We welcome candidates with different backgrounds and experiences. The ideal candidate has some or all of the following:

• Experience administering contracts, reviewing vendor performance, or working with government requirements
• Experience developing, coordinating, or delivering training in security, de-escalation, situational awareness, emergency preparedness, or workplace safety
• Experience assessing security incidents, documenting findings, identifying trends, and recommending practical improvements
• The ability to build trust, listen effectively, demonstrate empathy, address concerns, and resolve conflict professionally
• Strong attention to detail, reliability, time-management skills, sound judgment, and effective decision-making
• Experience coordinating or leading teams, including contracted personnel
• Familiarity with enterprise video surveillance and access control systems; experience with LenelS2, Milestone, or comparable platforms is preferred
• The ability to work collaboratively across security, facilities, safety, technology, and client-facing teams

Required Minimum Qualifications

Education: Bachelor’s degree in a related field based on the specific position.

Experience: Three years of experience performing full-performance professional-level duties within a specialized functional area. Clerical experience does not satisfy this requirement.

Education and Experience Equivalency: One year of the appropriate type and level of experience may be substituted for each required year of post-high-school education. Additional appropriate education may be substituted for the minimum experience requirement.

Additional Requirement: The selected candidate must complete and maintain required CJIS personnel screening and security awareness training, as well as required FTI safeguarding training and certification, according to the access and duties assigned to this position.

Application Questions

This position follows a regular Monday through Friday schedule, requires an on-site presence five days per week, and includes travel between DHS locations. The selected candidate must also be available for after-hours work when assigned to the Duty Officer rotation or when operational needs require it, including evenings, overnights, weekends, and holidays.

1. Are you willing and able to meet these schedule requirements? Yes or No

2. Are you willing and able to travel between multiple Denver Human Services locations as required? Yes or No

3. The target pay range for this position is $68,773 to $80,000 per year. Are you willing to accept a salary within this range? Yes or No

Application Deadline

This position is expected to stay open until Sunday, November 22nd, 2026. Please submit your application as soon as possible and no later than November 22nd, 2026, at 11:59 PM.

About Everything Else

Job Profile

CA2307 Administrator I

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Unlimited

Position Salary Range

$68,773.00 - $113,476.00

Target Pay

$68,773-$80,000/year based on experience.

Agency

Denver Human Services

Redeployment during Citywide Emergencies

City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact [email protected] with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.